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| | iConnectel i800 Click to Call improves online conversion rates, by removing on-hold, call costs and IVR menus, thus directly connecting customers & prospecs to the right company representative at the right time.
With i800 helpful contextual data can be pushed to contact centre agents pre-call, meaning agents know what the call is about and how to deal with it before speaking to the customer directly.
 more | see how i800 Click to Call works... |
i800 for email campaigns | i800 for banner ads | i800 for sms | i800 for e-documents |
Resellers: Click to Talk to one of our consultants today to find out how you can start offering click to call services to your clients via your very own iNodz Console. |
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iConnectel iQueue Manager, our adaptive contact centre queue management service, will enable your business to quickly realise an increases in peak call handling capacity and a reduction in call abandonment, without the normal increase in costs.
Reduce Costs: Increase call capacity without the expense of employing, training and managing more company representatives Speak to more customers: Virtually queue as many call-back requests as necessary to cope with daily peak call volumes or extra ordinary events Level Loads: Move non-urgent call volumes out of peak periods and increase productivity to achieve more sales and assist more customers Maintain your KPI's: Maintain and improve performance across the business
more | Click to Talk to one of our Customer Experience Managers to arrange a live demonstration or trial. |
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