Use this bundle to maximise output from your sales and service teams

Use this bundle to maximise output from your sales and service teams

i800 Callback Dialler allows you to reach out to large numbers of customers effectively and efficiently. All you need is a list of telephone numbers, and your customer service team can then start working through them straight away.

Before starting the call, agents are presented with all the relevant contextual data on each customer, allowing them to provide the best possible customer service. Each agent is automatically presented with the next customer to call, preventing duplication and maximising efficiency.

For example, your business may be about to launch a new and improved service. You need to contact your existing customers to make them aware of the new product and its advantages.

By using the i800 Callback Dialler Bundle for the project, you can automatically import customers details into the dialer. Now your team of agents can systematically work through the customer list: connection rates, sales volume and service level increase. Because the autodialer uses your existing infrastructure, no additional capital expenditure is required. The dialler bundle can also track key performance data and record the outcome of each call.

A range of pricing plans are available, designed to meet the exact needs of your business. For example, we offer free, monthly and annual plans with significant discounts available for longer terms.

i800 Callback Dialler Features

Customisation

As with all our QuickStart Bundles, i800 Callback Dialler can be customised through the addition of one or more of our iTel Services.

For example, by adding additional iTel services, you can automatically match customers to the best service agent to deal with their specific requirements.

Included with every QuickStart Bundle

No Hardware

Our services can be up and running within hours and – as they are all cloud-based – no additional hardware or software is required.

Scalable

All our services are fully-scalable, so no matter how big or small your business, our connection solutions will be suitable and affordable.

Payment Plans

We keep our recurring fees as low as possible meaning you only pay for what you use, and we offer various payment plans including fixed-term, monthly and pre-pay.

Reliability

Our services are hosted by some of the world’s leading Cloud providers and are extremely fault tolerant – our SLA guarantees a minimum uptime of 99.95%.

Customize

Our iTel services each provide a different function and can be integrated with any other of our services to expand its capabilities – if you can think of it – we can make it happen.

Integrate

Our services are all designed to integrate seamlessly with your existing technology and our range of APIs allows us to create powerful integrated connection tools.