Our QuickStart Bundles combine several complementary iTel Services and can be quickly and easily integrated with your current technology, without any disruption to your business. Each bundle consists of a range of network services, all of which are cloud-hosted and accessed over the internet – so there is no need for you to install any software and no expensive hardware to purchase. As with all our customer connection services, QuickStart Bundles are designed to improve your customers’ experience, boost your ROI and allow your business to flourish.
i800 Callback Dialler
Communicate at Scale
Save time and money by using this bundle to automatically call a list of customers. Customise the service to match your specific business process needs.
i800 Click to Call
Internet Callback Service
i800 Click to Call converts more of your website visitors into customers by connecting them to the right service agent at the click of a button.
Side-by-Side Customer Support
Improve customer satisfaction and grow your sales by connecting your website visitors to a customer service agent through a real-time chat window.
Reduce Call Queue Abandonment
Reduce incoming call queues by allowing your callers to request a call back instead of waiting on hold. Callers can schedule the call for a convenient time,. Increase customer satisfaction and improve ROI.
Live Connection Analytics
Measure Campaign Effectiveness
Quickly and easily compare the effectiveness of various sales channels. Find out how people are discovering your business. Use the gathered data to adapt and improve your sales campaigns.
Unified Contact Centre
Intelligent Connection Routing
Create a virtual call centre and improve customer service while saving money. Automate how connections are handled and maximise your ROI.