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How to enable users to leave a message when no agents are available

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nClick on Connections > Deployment Code > Widget Code or Connections > Deployment Code > Page Coden nTick the box labelled ‘Show a ‘leave a message form’ when there are no online operators’.nFor more information, please refer to the iLiveSite Chat User Guide.