Digital Assistant Platform to Design & Manage
Digital Customer Journeys

FAQ's

i800 Callback Dialler

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Departments’ tab.nFor more information, please refer to the iLiveSite Chat User Guide.

iLiveSite Chat

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nFor more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Statistics – Detailed’ Tab, which displays several iLiveSite Chat statistics which can be grouped into days, weeks or months.nFor more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Departments’ tab.nFor more information, please refer to the iLiveSite Chat User Guide.

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nClick on ‘Statistics/MI’ to access the Management Information area.nFor more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Statistics -Agents Statistics’ tab.nFor more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

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