FAQ's
i800 Callback Dialler
Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Departments’ tab.nFor more information, please refer to the iLiveSite Chat User Guide.
iLiveSite Chat
Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nFor more information, please refer to the iLiveSite Chat User Guide.
Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Statistics – Detailed’ Tab, which displays several iLiveSite Chat statistics which can be grouped into days, weeks or months.nFor more information, please refer to the iLiveSite Chat User Guide.
Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Departments’ tab.nFor more information, please refer to the iLiveSite Chat User Guide.
Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nClick on ‘Statistics/MI’ to access the Management Information area.nFor more information, please refer to the iLiveSite Chat User Guide.
Log into the Management Dashboard. nClick on Your Services > iText > iText Chat. nYou will see the following menu:nn nnClick on ‘Statistics/MI’ to access the Management Information area.nChoose the ‘Statistics -Agents Statistics’ tab.nFor more information, please refer to the iLiveSite Chat User Guide.