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FAQ's

i800 Callback Dialler

Schedules are applied to the Service ID which you are using for your dialler.

To view, edit, add and remove schedules, go to the Management Dashboard and select

Your Services > iACD > iACD Schedule > Service Schedules.

 

You will see a page like the one shown below:

Click on the service ID that you’re using for Callback Dialler, in the example below, this is service ID 60012:

Select the schedule to apply to the service using the “Activate/Disable” toggle button.

Add additional service schedules to the list using the “Service Schedule List” dropdown menu as shown above.

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