Digital Assistant Platform to Design & Manage
Digital Customer Journeys

FAQ's

iLiveSite Chat

Log into the Management Dashboard. Click on Your Services > iText > iText Chat. You will see the following menu: Click on ‘Queues’ to view the ‘Active Chats Queue’. For more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

To send your reply to the visitor you can either press the ‘Enter’ button on your keyboard or click on the “Send” button which is highlighted below:n nFor more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

To open a chat, click on the visitor’s name in the chat queue. n nFor more information, please refer to the iLiveSite Chat User Guide.

Category: iLiveSite Chat

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