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FAQ's

i800 Callback Dialler

Log into your subscriber account. nFrom the menu, click on Your Services > iVoice > iVoice Dialler > Create/ConfigurenFrom the ‘Dialler Queues Page’, click the ‘New’ button. The following queue configuration screen will be shown:nn nn nn# Feature/Descriptionn1 Enter a recognisable name for the new dialler queuen2 Set a priority for the new dialler queuen3 Select the appropriate Service ID from the drop-down listn4 Make the queue active on Mondaysn5 Start time for the queue on Mondaysn6 End time for the queue on Mondaysn7 Make the queue active on Tuesdaysn8 Start time for the queue on Tuesdaysn9 End time for the queue on Tuesdaysn10 Make the queue active on Wednesdaysn11 Start time for the queue on Wednesdaysn12 End time for the queue on Wednesdaysn13 Make the queue active on Wednesdaysn14 Start time for the queue on Wednesdaysn15 End time for the queue on Wednesdaysn16 Make the queue active on Thursdaysn17 Start time for the queue on Thursdaysn18 End time for the queue on Thursdaysn19 Make the queue active on Fridaysn20 Start time for the queue on Fridaysn21 End time for the queue on Fridaysn22 Make the queue active on Saturdaysn23 Start time for the queue on Saturdaysn24 End time for the queue on Saturdaysn25 Make the queue active on Sundaysn26 Start time for the queue on Sundaysn27 End time for the queue on Sundaysn28 Generate a callback referral URLn29 Enter the URL for your referraln30 Select a custom field from the dropdown boxn31 Select a custom field from the dropdown boxn32 Add a custom fieldn34 Add a pre-filled custom fieldn35 Save the new queue ready for usennAfter filling out the form, click the ‘Save’ button to return to the ‘Dialler Queues Page’.

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