Digital Assistant Platform to Design & Manage
Digital Customer Journeys


i800 Callback Dialler

Log into your subscriber account. nFrom the menu, click on Your Services > iVoice > iVoice Dialler > Create/ConfigurenYou will then see the ‘Dialler Queues’ page, as shown below:nThe ‘Dialler Queues’ page shows all configured dialler queues and their status:nn nnTo change the priority of a queue, click on the ‘Edit’ button next to the queue you wish to reprioritise:nn nnEnter the new priority in the ‘Priority’ field and click the ‘Save’ button to save your changes and return to the previous screen.

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