Digital Assistant Platform to Design & Manage
Digital Customer Journeys

FAQ's

i800 Callback Dialler

i800 Automated Callback Dialler allows your customer service agents to efficiently contact a list of customers or opted-in prospects, with minimal manual intervention. Each agent is automatically presented with the next call, preventing duplication and maximising efficiency.nFurthermore, as part of the callback process, agents are presented with all the relevant contextual data on each contact, allowing them to provide the best possible customer service.nFor more information, see https://www.iconnectel.com/service-bundles/ivoice-callback-dialler/.

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