iConnectel Service Management Features are unmatched
in the Industry.
Included with every service is
a collection of capabilities that allow eBusinesses
to rapidly deploy and monitor services. The ability
to track the success of marketing programs in real-time
allows Web Site Owners to rapidly adapt their programs
to maximise their return.
iConnectel Management Features are offered through
Portal. Management can be performed anytime
and anywhere with a 128Bit SSL enabled Web Browser. Get
Management - Manage your mailing address
and e-mail address to ensure up to date access
to marketing, billing and service statistics
information. Manage and control your password.
Click to Call Service Statistics - See
how effective your websites and marketing programs
are. View by service the number of Customer calls
you have had by hour, day, month and year. View by
service the number of minutes of talk time by hour,
day, month and year.
Click to Call Billing -
Control and monitor your communications costs. View
statements, invoices, call charges and payments.
Choose method of payment and control your iConnectel
Service Configuration -
Access the implementation settings of each of your
services. Modify phone numbers, extensions and update
your service hours. Edit your out of hours message
or alternate telephone numbers. Manage blocked numbers
and IP addresses. Label and annotate services for
easy management and identification.
Free Downloads -
Access implementation resources including button
samples that are free to use and modify. Choose the
style of form and customize it with your logo. Access
HTML code and API's for full customization control.
Customer Support &
Self Help Knowledgebase - Get instant access to resources
and FAQ. If you can't
find the answer we're only a click away. Call our
support staff for prompt answers to your questions.