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i800 Click to Call, Click to Talk, Web Callback
iConnectel i800 Click to Call improves online conversion rates, by removing on-hold, call costs and IVR menus, thus directly connecting customers & prospecs to the right company representative at the right time.

With i800 helpful contextual data can be pushed to contact centre agents pre-call, meaning agents know what the call is about and how to deal with it before speaking to the customer directly.

iConnecTel Click to Call more | see how i800 Click to Call works...

iConnecTel Click to Call i800 for email campaigns | iConnecTel Click to Call i800 for banner ads | iConnecTel Click to Call i800 for sms | iConnecTel Click to Call i800 for e-documents

Resellers: Click to Talk to one of our consultants today to find out how you can start offering click to call services to your clients via your very own iNodz Console.

iQueue Manager - Contact Centre Queue Management

iConnectel iQueue Manager, our adaptive contact centre queue management service, will enable your business to quickly realise an increases in peak call handling capacity and a reduction in call abandonment, without the normal increase in costs.

  • Reduce Costs: Increase call capacity without the expense of employing, training and managing more company representatives
  • Speak to more customers: Virtually queue as many call-back requests as necessary to cope with daily peak call volumes or extra ordinary events
  • Level Loads: Move non-urgent call volumes out of peak periods and increase productivity to achieve more sales and assist more customers
  • Maintain your KPI's: Maintain and improve performance across the business

iConnecTel Click to Call more | Click to Talk to one of our Customer Experience Managers to arrange a live demonstration or trial.





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