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iConnectel i800
Click to Call
improves online conversion rates, by removing on-hold,
call costs and IVR menus, thus directly connecting customers
& prospecs to the right company representative at
the right time.
With i800 helpful contextual
data can be pushed to contact centre agents pre-call,
meaning agents know what the call is about and how to
deal with it before speaking to the customer directly.
 more | see
how i800 Click to Call works... |
i800 for email campaigns | i800 for banner ads | i800 for sms | i800 for e-documents |
Resellers: Click
to Talk to one of our consultants today to find out how you can start offering click to call services to your clients via your very own iNodz Console. |
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iConnectel iQueue
Manager, our adaptive contact centre
queue management service, will enable your business
to quickly realise an increases in peak call handling
capacity and a reduction in call abandonment, without
the normal increase in costs.
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Reduce
Costs: Increase call capacity without
the expense of employing, training and managing
more company representatives
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Speak
to more customers: Virtually queue as
many call-back requests as necessary to cope with
daily peak call volumes or extra ordinary events
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Level
Loads: Move non-urgent call volumes out
of peak periods and increase productivity to achieve
more sales and assist more customers
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Maintain
your KPI's: Maintain and improve performance
across the business
more | Click
to Talk to one of our Customer Experience Managers to arrange a live demonstration or trial.
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Your very own personalised
iNodz Console
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