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iConnectel has been the Business Telecom 2.0 Service Provider of choice for many world leading brands since 1997, and by leveraging our Adaptive Unified Communications Network iConnectel have the services, knowledge and experience to help your organisation consistently deliver exceptional customer experiences, with market leading ROI.
So if
your are serious about generating leads, driving
sales and ultimately building customer loyalty,
then iConnectel have a solution for you. Furthermore, with no new hardware to purchase, or software
to install and manage, iConnectel services take only minutes to implement, and
start to deliver Guaranteed
ROI the very moment they are
switched on. |
If
iConnectel could provide you with a real-time
list of customers and prospects who are about
to abandon your web site or shopping cart, would
that be of value to you? |
iConnectel i800
Click to Call removes
on-hold, call costs and IVR menus, whether
the customer is using a land line or mobile
phone, resulting in reduced abandonment and
happier customers. Besides this, customer
details and helpful contextual data is presented
to contact centre agents pre-call, meaning
agents know what the call is about and how
to deal with it, before speaking to the customer
directly, which helps to shorten call length
and instantly increases customer satisfaction.  more
info
See how i800 Click to Call works... |
If
iConnectel could provide you with a real-time
list of customers and prospects who are about
to give up and abandon your inbound contact
centre queues, would that be of value to you? |
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iConnectel
Professional Services & Customised Development
Find
out more
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